What financing covers
Financing can be used for eligible purchases such as laptops, desktops, monitors, and custom build labor. Eligibility varies by provider and may exclude some low-value accessories. When you request financing help, we explain what is included on your invoice so you can match it to your provider statement.
Speak to the team
+44 20 3868 1247 • [email protected]
For privacy, do not send bank details by email. Provider applications are completed on the provider site or via their secure tools.
How the process works
We keep financing steps straightforward. You select the product you want, then choose the payment method at checkout or request a quote first for custom builds. If you apply for finance, the finance provider makes the approval decision and sets the final terms. We do not make credit decisions, and we do not receive your full financial information. Once approved, we confirm your order and arrange collection or delivery.
1) Choose your system
Pick a laptop, desktop, or a custom build quote. Make sure the specification matches your software needs, including memory, storage, and display outputs.
2) Apply with the provider
You complete the application and review the provider terms. Approval and APR are decided by the provider based on their criteria.
3) Order confirmation
After approval, we confirm the order items, delivery method, and lead times. For custom builds, we reconfirm the parts list before assembly begins.
4) Handover and support
We provide invoice documentation and warranty details. If you need help after purchase, our support team can guide troubleshooting and repairs.
What we may ask you for
To prepare a quote or assist with a financing query, we may ask for your name, email, phone number (optional), and the product or quote reference. We do not request bank logins or card PINs. When a finance provider requires additional information, it is collected in their own secure flow.
Eligibility and documents
Eligibility requirements vary by provider and can depend on residency, age, and credit assessment. We share general guidance so you can prepare, but the provider is the source of truth for the final list. If you are purchasing for a business or need a quote for procurement, we can provide a written quote and product specification summary for internal approvals.
If you are unsure whether financing is appropriate, consider the total cost over time and whether a smaller configuration could meet your needs. Our team can help you identify where performance matters and where it does not, such as choosing the right storage capacity or GPU tier based on your actual workload.
Typical requirements
You may need to confirm identity, age, and UK residency. Some providers request address history and employment details. Requirements differ by product value.
Proof and verification
A provider may use automated checks or request documents such as a driving licence or passport and proof of address. This is handled by the provider.
Quotes for approval
For custom builds and business purchases, we can supply a line-item quote that lists core specifications and included services for internal approval.
Security reminder
We will never ask for your online banking password. If a message claims otherwise, contact us directly using the phone number in the footer.
Want a recommendation that fits your budget?
Tell us what applications you run and what screen setup you use. We can suggest sensible configurations from the catalog or propose a custom build that keeps costs aligned with real requirements.
Refunds, returns, and financed purchases
If you return an eligible item, the refund is handled according to the original payment method and the provider’s process. In many cases, refunds are sent back to the finance provider, who then updates your balance. Timing can vary depending on the provider’s settlement rules. For custom builds, return eligibility can depend on whether the system is bespoke to your specification.
If there is a product fault, we follow the warranty and statutory rights applicable to the purchase. Keep your invoice and order confirmation email, as they help us verify the purchase and speed up diagnostics. For clear guidance on support handling, visit our Support page.
Refund routing
For financed orders, refunds typically go to the finance provider, not directly to your bank account. Your provider statement will show how the balance is adjusted.
Cancellations before dispatch
If you cancel before dispatch, we confirm cancellation and follow the provider flow to reverse or void the transaction where possible.
Custom build specifics
Bespoke configurations can have different return handling than standard stock items. We confirm this on the written quote before you approve the build.
Chargebacks and disputes
If you believe there is an issue, contact us first so we can resolve it quickly. If you open a provider dispute, we may request order details to assist.
Where to find the exact terms
Your finance agreement is between you and the provider. The provider documentation states the APR, total payable, late payment handling, and cancellation rights. Our role is to supply accurate order details and to support you with the purchased product. For how we process your contact information, see our Privacy Policy.
Contact us about financing
Use this form to ask about financing options, quotes, and what information you need for a provider application. Please do not include sensitive personal information such as card numbers or bank details. We use your contact details only to respond to your request and keep a record of the conversation for follow-up. You can request deletion after the matter is resolved.